As society continues to diversify and opinions become increasingly varied and impassioned, the likelihood of relational, domestic and workplace conflict is constantly on the rise. How do you react when you find yourself in one such situation – butting heads with a colleague, your neighbour, or your spouse? Do you navigate conflict with confidence and grace, resulting in peaceful resolution? Or do you go off the deep end, leaving both parties walking away angry, frustrated and offended?
Podcast: Play in new window | Download (Duration: 41:23 — 14.5MB)